FAQ

When is Check-In and Check-Out time? 
Check-In is available from 2 p.m. and Check-Out until 12:00. You can book a late check-out until 18:00  with the price of 40% from the room price (only on request & availability).

 


What is your cancellation policy? 
You must cancel before 2:00 p.m. local time on the day of arrival to avoid a one night's room and tax charge to your credit card. 
 

 

Do you have Luggage & storage facilities? 
Incase of early arrival you may leave your luggage at the hotel: also upon your check-out your luggage may be left at the hotel during the whole day. 
 

 

Do you have smoking rooms? 
Smoking rooms: not available 
 

 

At what time is served breakfast? 
Our breakfast buffet is included in the room rate and is served from 07:00 to 10:00 a.m. and weekends from 8:00 a.m. to 11:00 a.m. 
 

 

Do you have parking facilities? 
Car park / valet service: 10 BGN per day 
 

 

Are dogs permitted? 
Small dogs allowed upon request and 20 leva charged.  
 

 

Does the hotel provide an Internet access? 
Free Wifi is available in the whole hotel.  
 

 

Languages 
The Hotel staff speak the following languages: Bulgarian, English and Russian. 
 

 

Which credit cards are accepted? 
We accept the following credit cards: Visa, Mastercard, JCB and Diners Card.

Address: 10 "Captain Mamarchev" str., 7500 Silistra
Mobile: 086 812 200